Your role at Signature
Our Hospitality Services Managers understand and thrive on their purpose. They help us to deliver amazing experiences for our residents and go the extra mile.
In your new role as our Hospitality Services Manager, you’ll lead and own all non-clinical services within your residential care home. You’ll be responsible for managing catering, housekeeping, maintenance, activities and reception, to ensure everyone who lives in and visits your home has the best possible experience.
Alongside the day-to-day running of services in your departments, you’ll ensure your team is meeting the highest levels of service. You’ll ensure your team is building amazing relationships with residents and championing their experience, taking on board their feedback and managing their expectations. You’ll manage the services budget and any costs associated with your teams, including provisions from external resources.
You’ll also be a supportive and caring manager. You’ll ensure your team has the right skills to meet the needs of your home, identifying and facilitating any training and development. You’ll lead by example, maintaining high standards and setting out clear expectations of each team member. You’ll also be their mentor and someone they can rely on in a difficult situation.
What Signature Offer
- Up to £45,000 per annum + Bonus & Benefits
- 25 days holiday plus Bank Holidays
- Employee Assistance Programme
- Workplace pension with matching contributions
- Private medical insurance
- Life Assurance Scheme
- Company sick pay
- A fantastic range of discounts and offers from many high street/ online retailers
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- 'Blue Light' Discount scheme eligibility
- Cycle to Work Scheme
- Recognising great work through our ‘Heart & Soul’ awards scheme
- Ongoing career training and development
- Wellbeing services, financial loans and more
- Long service awards
- Uniform provided
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.
As well as your dedication to providing exceptional service, you’ll have experience in a supervisory role, ideally in healthcare, restaurants or hotels. Industry-relevant qualifications and local market knowledge are all a big advantage.
Signature Senior Lifestyle offers unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do and make a real difference to our residents’ lives. Our team is one of our biggest assets.
Apply to Signature Senior Lifestyle today.