Your role at Signature

From our exceptional dining experiences to our luxurious environment, our Hospitality Assistants are responsible for the upkeep of the non-clinical areas of our home.

Responsibilities will vary on each shift depending on which department you are supporting.

In Activities you’ll bring a wealth of ideas to improve and maintain our residents’ wellbeing. You’ll produce a packed daily schedule that caters to residents’ physical, social, emotional and spiritual needs. You’ll also organise key events throughout the year such as our Summer Fete.

You’ll also support the Reception team and will be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

Working in Food & Beverage you’ll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. You’ll reset tables, tidy work areas and prepare the food service areas for the next service.

What Signature Offer

• From £12.00 per hour 
• Shift times: Between the hours of 07:00-20:00. Alternate weekends required. 
• Full time shifts available 
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension 
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Banstead nearest train station
• Walking - 1 mile from nearest train station
• Close to 166 or S1 bus route

Signature People

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

As well effective communication skills, working knowledge of Health & Safety legislation would be preferred as well as hospitality experience in a similar environment.